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Help CenterVerification & Payments

Complete verification and payments for sellers

Verify your seller type, submit documents, and finish subscription payments if required.

Updated 2025-02-05

Verify your seller type

  1. 1

    From the Sell flow or when prompted, choose your seller type.

  2. 2

    Provide requested business info in the Seller Info screen.

Submit documents

  1. 1

    Upload required IDs or documents in the Document Collection screen.

  2. 2

    If rejected, use Resubmit Documents to try again.

Pay attention

  • Use clear, uncropped photos. Name/ID must match what you entered.

Subscriptions and payments

  1. 1

    If a subscription is required, pick a plan in Subscription Selection.

  2. 2

    Follow MTN, Airtel, or Manual instructions to pay (screens: Payment Instructions, Waiting for Payment, Manual Payment Verification Pending).

  3. 3

    Check Payment Status to confirm success.

Track status

  1. 1

    See your progress in KYC Status or KYC Approved screens.

  2. 2

    Once verified, premium analytics (calls/WhatsApp/views) become available.