How can we help you today?

Getting started with Maalo

Install the app, pick your language, and understand what you can do as a guest or signed-in user.

Browse and search products or stores

Use the home feed, categories, and search to quickly find products or stores.

View a product and contact a seller

See photos, pricing, store info, and reach the seller by call or in-app message.

Save favourites and view your history

Keep track of items you like and revisit products or sellers you recently viewed or contacted.

Follow stores and browse businesses

Explore stores, follow the ones you like, and reopen them quickly from your profile.

Start selling on Maalo

Create your business, add a location, and publish your first product with tags.

Manage products, pricing, and discounts

Edit product details, add discounts, switch to contact-for-price, and share links.

Boost products and manage subscriptions

Pick a subscription (where required) and track boosting spend when the feature is available.

Growth dashboard and interaction details

Track calls, WhatsApp attempts, product views, and boost spend, plus open detailed interaction lists.

Use the messaging inbox

Start or continue conversations with stores inside Maalo.

Manage your account and settings

Update profile details, language, theme, notifications, and account security.

Complete verification and payments for sellers

Verify your seller type, submit documents, and finish subscription payments if required.

Contact support and get help

Reach Maalo support from your profile or by email, phone, or WhatsApp.